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User Guide

Welcome to EOR Online, the online service for subscribers to Equal Opportunities Review.


EOR online provides extensive resources for UK diversity and equal opportunities specialists including:
  • a fully searchable archive of articles from the journal Equal Opportunities Review (EOR) from January 2003;
  • an additional archive, also fully searchable, of EOR articles carefully selected for continuing relevance going back more than 20 years to the launch issue in 1985;
  • a repository of discrimination case reports from EOR and Discrimination: A Guide to the Relevant Case Law;
  • links to codes of practice from organisations active in the employment discrimination field; and
  • the annual Discrimination Case Law Guide (in print), by Michael Rubenstein, highlighting key principles concerning employment discrimination.

To use this guide: Scroll down the guide using your internet browser's scroll bar or jump straight to sections of interest using the contents links below.


Contents


Browser optimization

EOR Online is optimized for viewing with Internet Explorer 7 and Mozilla Firefox 1.5. It is also capable of being viewed in Internet Explorer 6; we do recommend that IE 6 users upgrade to IE 7 for the best browsing experience. Other browsers, such as Safari and Opera allow users to view and access the site, although Opera provides a better browsing experience overall than Safari.

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Accessibility

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Display modes
EOR Online can be viewed in several ways, depending on your requirements. In the left menu four alternative viewing options are available:

  • Default
  • Text only
  • High Visibility contrast
  • Alternative Contrast.

 

Your browser will remember which display mode you were using on your last visit and pre-load that display the next time you visit the site.

Access keys
the main pages of the site are associated with access keys to enable you to go directly to those pages via your keyboard. A list of access keys is available here

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EOR Home page

Top navigation bar
The row of red navigation buttons links you to commonly used pages on the site, including:

  • Home: Returns you to the homepage of EOR Online.
  • Subscribe: Opens a page which describes what is included in a subscription to EOR and gives details of how to subscribe.
  • Contact Us: Opens a page displaying telephone and email contact details for the EOR online team. For more information see Contact us.
  • User Guide: Takes you directly to this User Guide.
  • About EOR: Opens a page giving you full details of the benefits of a subscription to Equal Opportunities Review (including the print journal and EOR online).

 

To give you easy access to the main features of the site, these buttons and the quick search box are also displayed in the same place on all other main pages of EOR online.

Imafe of top navigation bar on Home page

Log in and My account
"Log in" opens the log in screen. If you are logged in to the service you may, depending on your type of subscription, also see "My account", which takes you to a page with details of your online access (see My Account below), and your username ("You are logged in as xxx")

Search box
Here you are able to search the entire site by typing in your search words and clicking the "GO" button. See Basic search and Advanced search for further guidance on searching EOR online.

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Side navigation menu

The side navigation menu is displayed on the left-hand side of the homepage. It is also displayed in the same place on all other main pages of EOR online. The menu items list the main subject areas covered on the service. These are all explained in further detail below.

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Logging in to the Service

The Home page has links to all the main parts of EOR Online and you can browse and search the site without having to log in. However you will have to log in to access the full text of articles and case reports. To log in, click the log in link at the top right of the screen (circled) or, if you are browsing or searching the site and wish to read the full text of an article or case report, click the link to the article and the log in screen will appear.



EOR subscribers
Log into the site with your EOR username and password using the "Subscriber login" box. Please note that both username and password are case sensitive.

If you have forgotten your password, click the "password reminder" link. This will open a page where you can request a password reminder by entering your username.

If you are still unable to log in, please contact Customer Services on 0844 800 1863.

Non-subscribers
You have several options, all of which can be accessed by following the links at the bottom of the log-in page.

If you would like to subscribe immediately, simply click the "Subscribe to EOR now" link, complete a form and press submit. An invoice will be sent to you shortly and you will be set up with online access as soon as we have received your payment.

If you want to find out more about Equal Opportunities Review, simply follow the "About Equal Opportunities Review" link to read about the benefits of an EOR subscription.

Alternatively you can look around the main site pages and use the EOR online advanced and basic search facilities without logging in. Simply click the navigation buttons on the menu at the left of the EOR Online log-in page, or enter your search words in the box at the top right. Remember that you will not be able to access detailed information without logging in.

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Current Issue

Open the Current Issue page by clicking the "Current Issue" link on the side navigation menu.

The central column on the EOR Current Issue page displays the titles and summaries of articles from the most recent issue of Equal Opportunities Review. The number of articles in the issue is displayed at the top of the list. Simply click a title to view an article.

If there are more articles than can be displayed on a single page, the list will be displayed on two or more pages. To access other pages in the list, click the relevant number at the bottom of the page, or use the "Next page" and "Previous page" buttons. Articles are usually listed 20 to a page.

The right-hand "What's New?" column shows some of the latest items to have been published on EOR, including articles from recent issues and other up to date news items.

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What's New?

Open the What's New? page by clicking the "What's New?" link on the side navigation menu.

The central column on the EOR What's New? page displays the titles and summaries of articles recently published on EOR Online. The number of articles in What's New? is displayed at the top of the list. Simply click a title to view an article.

If there are more articles than can be displayed on a single page, the list will be displayed on two or more pages. To access other pages in the list, click the relevant number at the bottom of the page or use the "Next page" and "Previous page" buttons. Articles are usually listed 20 to a page.

If you are not logged in the right-hand column will invite you to enter your username and password to log in to the site.

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Topics

Image of topic list
All articles and case reports in EOR Online have been allocated one or more topics for ease of browsing and searching.

There are 15 topics in EOR Online, matching the 12 themes in the monthly print journal, plus three others to cover articles that do not relate to those themes. Topics include the six main strands of discrimination law - age, disability, race, religion or belief, sex and sexual orientation -  as well as covering related areas such as compensation, diversity, equal pay, flexible working, harassment, parental rights, policy & practice and tribunal procedure.

For more detail on the topics, and for a breakdown of what each topic is likely to cover, please see the PDF List of topics. [PDF file, 115KB]

Open the Topics page by clicking the "Topics" link on the side navigation menu. This will expand the Topics link in the side navigation menu and all the topics in that menu will be visible.

Select a topic by clicking on the relevant link in the side navigation menu.

The central column on the EOR selected topic page displays the titles and summaries of articles and case reports relating to that topic. These are displayed in reverse chronological order; the most recent are always listed first. The number of articles in the topic is displayed at the top of the list. Simply click a title to view an article.

If there are more articles than can be displayed on a single page, the list will be displayed on two or more pages. To access other pages in the list, click the relevant number at the bottom of the page or use the "Next page" and "Previous page" buttons. Articles are usually listed 20 to a page.

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Narrow down the list of articles
The right-hand column in a topic page gives you options to narrow down what you are looking for, by reference to the type of article or case report, or by date, or both.

  • Narrow results by Article Type: Using the tick boxes, choose one or more article types that you are interested in seeing listed under the chosen topic. You can do this on its own or in combination with narrowing your results by Date.
  • Narrow results by Date: This relates to the date an article or case report was originally published in Equal Opportunities Review (not the date on which a case was decided). Enter a date range which will include the date(s) you are interested in, using the format dd/mm/yyyy. You can do this on its own or in combination with narrowing your results by Article Type.

 

Once you have entered the relevant criteria for narrowing your search, click Go and a new list of articles and/or case reports will be listed in the central column.

Please note that if you want to undertake a more detailed search, you can use the Advanced Search or, if you are only interested in cases, the "Case reports" link in the side navigation menu instead.

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Case Reports

EOR Online has an extensive range of case reports dating from the journal's launch in 1985 and covering all significant cases from every court, including cases of interest from employment tribunals. EOR Online is the only publisher that reports on employment tribunal decisions in this way, enabling you to keep up with new developments quickly and efficiently.

The Case Reports section includes reports published in Equal Opportunities Review and cases from the latest edition of Discrimination: A Guide to the Relevant Case Law.

Open the Case Reports page by clicking the "Case Reports" link on the side navigation menu.

The central column on the EOR Case Reports page displays a search box in which to enter a party name, word or phrase as well as optional criteria to help narrow down the search further.

The right-hand column of the EOR Case Reports page displays an alphabetical list from which you can find a case by name.

Image of Case Reports page


Finding Case Reports
The contents of the Case Reports section can be found in the following ways:

  • Basic search for cases: enter the name of one of the parties, or a word or phrase, in the search box and click "Search".
  • Topic search for cases: simply tick one or more topics without entering a word or phrase and click "Search". All cases to which the chosen topic has been assigned will be displayed.
  • Advanced search for cases: Enter the name of one of the parties, or a word or phrase, in the search box, and then refine your search by using one or more of the categories in the lower part of the advanced search screen such as topic, source publication, court level and date of publication.
  • Alphabetical list: link via the Alphabetical list option to a list of cases by clicking on the initial letter of the case name and you will see a list of reports beginning with the chosen letter.

 

For more detail on each of these options, see below.

Remember that you can always find the very latest cases reported in EOR by selecting the Current Issue and browsing the list of articles and case reports.

Basic search for cases

Enter the name of one of the parties, or a word or phrase that you would expect to find mentioned in the case, in the box at the top of the Case Reports:

  • use upper or lower case - searching is not case sensitive
  • omit punctuation marks - EOR Online does not recognise punctuation as searchable text 
  • omit individual digits (1, 2, 3 etc)
  • use double "quote marks" to enclose a phrase
  • common words such as "a", "the" or "it" and single digits are automatically stripped out of all searches - for a full list, click here (PDF document, 38k)
  • limit your search words or phrases to 225 characters
  • click the red "Search" button to view your results.

 

TIP. Unless you know the exact name of the case as it is reported in EOR or the Discrimination Guide try to avoid entering the full case name. Try entering just one of the parties' names or two of the parties' names joined by the Boolean operator AND.

You can also use wild cards and Boolean operators to construct your search. See below for more detail on Boolean operators.

Image of Basic Case Search box

Basic search results
A list of case reports will be displayed in the central column. These are displayed in reverse chronological order; the most recent are always listed first. Simply click a title to view a case report. The number of case reports is displayed at the top of the list (circled above).

If there are more case reports than can be displayed on a single page, the list will be displayed on two or more pages. To access other pages in the list, click the relevant number at the bottom of the page or use the "Next page" and "Previous page" buttons. Articles are usually listed 20 to a page.


 

If you want to search again or change one or more of the words you entered in the search box  or add new criteria to your search, you can click on "New Search" or "Refine Search" at the top of the list.

  • New search: This will return you to the original Case Reports page with the search text box blank so you can construct a new search from scratch.
  • Refine search: This will return you to the original Case Reports page with the word or phrase you selected to search on still appearing in the search box. You can then make changes to the search terms and search again.

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Topic search for cases

If you want to search for all cases under a particular topic (or more than one topic), simply tick the box next to the chosen topic (or topics) and click the "Search" button.

A list of case reports will be displayed in the central column. These are displayed in reverse chronological order; the most recent are always listed first. Simply click a title to view a case report. The number of case reports is displayed at the top of the list (circled above).

If there are more case reports than can be displayed on a single page, the list will be displayed on two or more pages. To access other pages in the list, click the relevant number at the bottom of the page or use the "Next page" and "Previous page" buttons. Articles are usually listed 20 to a page.

If you want to search again or change one or more of the words you entered in the search box  or add new criteria to your search, you can click on "New Search" or "Refine Search" at the top of the list.

  • New search: This will return you to the original Case Reports page with the search text box blank so you can construct a new search from scratch.
  • Refine search: This will return you to the original Case Reports page with the word or phrase you selected to search on still appearing in the search box. You can then make changes to the search terms and search again.

 

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Advanced search for cases

Enter the name of one of the parties, or a word or phrase that you would expect to find mentioned in the case, in the box at the top of the Case Reports page:

  • use upper or lower case - searching is not case sensitive
  • omit punctuation marks - EOR Online does not recognise punctuation as searchable text 
  • omit individual digits (1, 2, 3 etc)
  • use double "quote marks" to enclose a phrase
  • common words such as "a", "the" or "it" and single digits are automatically stripped out of all searches - for a full list, click here (PDF document, 38k)
  • limit your search words or phrases to 225 characters
  • click the red "Search" button to view your results.

 

TIP. Unless you know the exact name of the case as it is reported in EOR or the Discrimination Guide try to avoid entering the full case name. Try entering just one of the parties' names or two of the parties' names joined by the Boolean operator AND.

You can also use wild cards and Boolean operators to construct your search. See below for more detail on Boolean operators.

Then select one or more of the advanced search criteria from the central column of the Case Reports page:

  • Topics: If you want to confine your search to just one or two topics, use the tick boxes to select the topic or topics that interest you. You can search for combination of topics, and the more topics you choose, the more results you will see. For more detail on the topics, and for a breakdown of what each topic is likely to cover, please see the PDF List of topics. [PDF file, 115KB]
  • Source: If you want to confine your search to cases that are published only in Equal Opportunities Law Review or only in the Discrimination Case Law Guide, use the tick boxes to select your preferred source publication. By default both sources are ticked.
  • Court level: If you want to confine your search to cases that were decided by an Employment Tribunal, or cases that were decided on appeal (ie excluding cases decided in an Employment Tribunal), use the tick boxes to make your selection. By default both levels are ticked.
  • Date: This relates to the date a case report was originally published in Equal Opportunities Review or the Discrimination Case Law Guide (not the date on which a case was decided). Enter a date range which will include the date(s) you are interested in, using the format dd/mm/yyyy.
Image of Case Advanced Search page
 

Advanced search results
A list of case reports will be displayed in the central column. These are displayed in reverse chronological order; the most recent are always listed first. The number of case reports is displayed at the top of the list. Simply click a title to view a case report.

If there are more case reports than can be displayed on a single page, the list will be displayed on two or more pages. To access other pages in the list, click the relevant number at the bottom of the page. Results are usually listed 15 to a page.

If you want to search again or change some of the criteria you used to search, you can click on either "New Search" or "Refine search" at the top of the list.

  • New search: This will return you to the original Case Reports page with all previous selections removed from the various criteria so that you can construct a new search from scratch.
  • Refine search: This will return you to the original Case Reports page with the word or phrase you selected to search on, and any criteria you chose to narrow your search, still selected. You can then make changes to some or all of the search terms or criteria and search again.

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Legislation Guides

Whenever important pieces of legislation with regard to equal opportunities law are made, Equal Opportunities Review produces a guide to the interpretation and potential impact of that legislation. This includes Acts of Parliament, statutory instruments and EC Directives. The Legislation Guide section brings together all of these guides.

Open the Legislation Guide page by clicking the "Legislation Guide" link on the side navigation menu.

The central column on the EOR Legislation Guide page displays the titles and summaries of legislation guide articles. These are displayed in reverse chronological order; the most recent are always listed first. The number of articles is displayed at the top of the list. Simply click a title to view an article.

If there are more articles than can be displayed on a single page, the list will be displayed on two or more pages. To access other pages in the list, click the relevant number at the bottom of the page. Articles are usually listed 15 to a page.

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Image of Legislation Guides list

Codes of Practice

The EOR Codes of Practice page provides a regularly updated set of links to codes of practice and guidance from organisations active in the employment discrimination field.

Open the Codes of Practice page by clicking the "Codes of Practice" link on the side navigation menu.

The codes of practice and guidance are listed under the relevant topic. Click a code of practice or guidance title to open it. Codes of practice and guidance open on external websites in a new browser window.

Image of Codes of Practice page

Searching EOR Online

There are two options for searching the whole EOR Online service: Basic search and Advanced Search.

Basic search box
At the top right-hand side of every page on EOR Online you will see a basic search box in which you can make quick search of all articles on EOR Online.

Image of basic search box

Enter the name of one of the parties, or a word or phrase that you would expect to find mentioned in the case, in the box at the top of the Case Reports page:

  • use upper or lower case - searching is not case sensitive
  • omit punctuation marks - EOR Online does not recognise punctuation as searchable text 
  • omit individual digits (1, 2, 3 etc)
  • use double "quote marks" to enclose a phrase
  • common words such as "a", "the" or "it" and single digits are automatically stripped out of all searches - for a full list, click here (PDF document, 38k)
  • limit your search words or phrases to 225 characters
  • click the red "Search" button to view your results.

 

You can also use wild cards and Boolean operators to construct your search. See below for more detail on Boolean operators.

The basic search is a simple and fast way to find the information you need. However, depending on your search words, the basic search may return a very large set of results due to the number of articles and other resources available on EOR online. To learn how to find a smaller set of highly relevant results, please refer to the Advanced search section of this guide.

Search results
In addition to a list of articles matching your search criteria, the search results page will also display the search terms that you entered, and the number of articles and case reports found.

Search results will be returned in reverse chronological order; the most recently published will be listed first.

If there are more case reports than can be displayed on a single page, the list will be displayed on two or more pages. To access other pages in the list, click the relevant number at the bottom of the page. Case reports are usually listed 15 to a page.

If you want to search again using a different word or phrase search, you can click on "New Search" at the top of the list.

Image of Basic Search results

Advanced search page

At the top right-hand side of every page on EOR Online, underneath the basic search box, is a link to the Advanced search page. Click the link and you will see a page allows you to enter a word or phrase on which to search and, in addition, a number of options for narrowing down that search to a particular topic, or type of article or date range.

Image of advanced search page

Topics and Article Types
Articles and case reports in EOR Online have been given a set of attributes which help you to identify the information you require and narrow down a search to pinpoint only those articles which are most likely to be relevant.Articles entered in EOR Online are allocated an article type, a topic or topics and a source publication. Case reports are allocated a topic or topics and a source publication.

Topics
There are 15 topics in EOR Online, matching the 12 themes in the monthly print journal, plus three others to cover articles that do not relate to those themes. Topics include the six main strands of discrimination law - age, disability, race, religion or belief, sex and sexual orientation - as well as covering related areas of interest such as compensation, diversity, equal pay, flexible working, harassment, parental rights, policy & practice and tribunal procedure.

For more detail on the topics, and for a breakdown of what each topic is likely to cover, please see the PDF List of topics. (PDF 155KB)

Searching with the Advanced search page
Enter the name of one of the parties, or a word or phrase that you would expect to find mentioned in the case, in the box at the top of the Case Reports page:

  • use upper or lower case - searching is not case sensitive
  • omit punctuation marks - EOR Online does not recognise punctuation as searchable text 
  • omit individual digits (1, 2, 3 etc)
  • use double "quote marks" to enclose a phrase
  • common words such as "a", "the" or "it" and single digits are automatically stripped out of all searches - for a full list, click here (PDF document, 38k)
  • limit your search words or phrases to 225 characters
  • click the red "Search" button to view your results.

 

TIP. Unless you know the exact name of the case as it is reported in EOR or the Discrimination Guide try to avoid entering the full case name. Try entering just one of the parties' names or two of the parties' names joined by the Boolean operator AND.

You can also use wild cards and Boolean operators to construct your search. See below for more detail on Wildcards and boolean operators.

Then select one or more of the advanced search criteria from the central column of the Advanced searchpage:

  • Topics: If you want to confine your search to just one or two topics, use the tick boxes to select the topic or topics that interest you. You can search for combination of topics, and the more topics you choose, the more results you will see. For more detail on the topics, and for a breakdown of what each topic is likely to cover, please see the PDF List of topics. [PDF file, 115KB]
  • Source: If you want to confine your search to cases that are published only in Equal Opportunities Law Review or only in the Discrimination Case Law Guide, use the tick boxes to select your preferred source publication. By default both sources are ticked.
  • Court level: If you want to confine your search to cases that were decided by an Employment Tribunal, or cases that were decided on appeal (ie excluding cases decided in an Employment Tribunal), use the tick boxes to make your selection. By default both levels are ticked.
  • Date: This relates to the date a case report was originally published in Equal Opportunities Review or the Discrimination Case Law Guide (not the date on which a case was decided). Enter a date range which will include the date(s) you are interested in, using the format dd/mm/yyyy.

 

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Wildcards and Boolean operators

Searching on EOR Online can be further improved using two common search techniques: wildcards and Boolean operators.

The character used for a wildcard in EOR Online searches is the asterisk (*). This can be added to the end of a word to truncate it. For example, if you entered "employ*" into any of the EOR online search boxes, the search engine would retrieve documents including the word employ and other words beginning with the same six letters, such as employs, employer, employee, employees and employment. Or if you entered the phrase "annual* hours", the search would return articles containing the phrase "annualised hours" as well as those containing the phrase "annual hours".

Boolean operators are a useful tool allowing you to further refine your text-based searches. The Boolean operators supported in EOR Online are:

AND

OR

Examples of Boolean operators in action
Searching for maternity AND pay will retrieve articles containing both the words "maternity" and "pay" but not necessarily next to each other. You don't actually have to type "AND". EOR Online assumes that your search words are separated by "AND" unless you use one of the other Boolean operators, OR or NOT described below.

Searching for maternity OR pay will retrieve articles that contain either "maternity" or "pay".

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My account

If you are logged in to EOR Online you may, depending on how your account has been set up, see a "My account" link at the top right of every EOR Online page. Click "My account" and you will see a page showing details of your online access, including your username and company and the start and end dates of your subscription. You are also able to make changes to the following features.
Image of My Account link

Change password
You can change the password you use to access EOR online. Warning: if your username and password are shared with others in your organisation, then changing your password will affect their ability to access the site, so please only use this facility when absolutely necessary and ensure all relevant users are aware of the change.

Email address
This shows the email address which the EOR online team will use to contact you and if you have chosen to receive regular updates from EOR Online then this is the address to which they will be sent. You can change the email address on this page.

Receive general updates
EOR Online sends regular updates by email to subscribers who have opted to receive them (when your account is set up you are set to receive updates by default). You can opt out by un-ticking the box or you can amend the frequency of email updates with the drop down menu.

Subscriptions
This shows which online publication(s) you are subscribed to and the start and end dates of your subscription.

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Image of My account page

Contact Us

To open the contact us page, click the "Contact Us" top navigation button, which is displayed on all main pages.

This page provides details of EOR Online's customer support and editorial contacts.

About Us

Equal Opportunities Review online is published by Michael Rubenstein Publishing Ltd.

Michael Rubenstein Publishing Ltd a company incorporated in England (Company No 06254214) whose registered office is at 110/112 Lancaster Rd, Barnet, Hertfordshire, EN4 8AL.

All applications to reproduce material which appears on EOR online other than expressly permitted by the Terms and conditions of use should be directed to Michael Rubenstein Publishing, PO Box 61064, London SE1P 5BQ.




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